Customer Service Call Center Representative

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Reliable Power Systems and Reliable Electrical Services is a full-service, family-owned electrical contracting company specializing in residential electrical service and installations, We are a full-service electrical contractor.

Exceptional customer service is the cornerstone on which Reliable has been built. We are proudly celebrating our 17th year of business!

Reliable Services has an immediate opening for a Customer Service Representative in the Deerfield Beach area. The primary responsibility of this position is to facilitate the highest level of customer satisfaction. The Customer Service Specialist is the first point of contact and you will be empowered to assist customers who are calling with Residential Electrical service requests, Generator Service and Maintenance requests along with scheduling service appointments and working closely with our dispatch teams.

Our call center is open from 8 am to 5:30 pm, Monday through Friday. Customer Service Representatives will be scheduled 40 hours/week..

  • 2 year Previous Call Center Experience required ( Inbound / Outbound calls )
  • 2 year Call Center Customer Service Experience required ( Call Center )
  • 1-year Residential Service industry experience preferred
  • Bi-Lingual preferred English / Spanish preferred
  • Strong Knowledge of Excel & MS Office programs
  • Must be team-oriented as well as being able to work independently
  • Problem solver with exceptional customer service skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Good organizational skills and attention to detail
  • Strong verbal and written communication skills
  • Problem solver with exceptional customer service skills
  • Job Type: Full-time

    Salary: $14.00 to $16.00 / hour

Location: Deerfield Beach, FL
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